The Tempo Platform has been design for first concepts to deliver visibility across a transport and logistics network. From job dispatch and freight allocation to all the standard and not standard process a driver may need to carry out in the field.
The product can be configured, by you, to specifically match your business process and the terminology you use.
Network and processes
The diagram above gives a high level view of a network and the typical data capture points. Across a national network, depending on the services provided, a carrier will scan freight between 3 and 10 times to give a clear view of the location and state of the freight. The following are points where freight is handled by a person or machine and so can be easily scanned so cost is not needlessly introduced to the network.
Within a typical Transport and Logistics Network, Tempo is used for process control and event tracking at the following points, these are examples only:
- Delivery by the shipper to a depot
- Pick up at the shipper by the carrier
- Inbound scanning to the Carrier to be sorted to runs, both local and remote (Line Haul).
- Load to line haul. This process takes all the freight that is not for delivery in that city and sorts it to freighters. These can delivery to one or a number or locations along the way to the final depot or drop location.
- Out for delivery (OFD) has many different names depending on the carrier (scan to Van, On for delivery). This process moves the freight from the depot to the driver’s vehicle.
- Delivery to a commercial customer (B to B). This is still the bulk of deliveries in the transport and logistics operation. A driver can deliver from one small items to a full truck load with hundreds of items to the one location.Delivery to a consumers (B to C). This is a major growth part of the market but is also low profit if not managed very well as first time delivery rates can be as low as 70%.
- Delivery to other carriers who will deliver in their regions (typically not major centres).
- Safety checks can be built into the process at any point, from start of day to customer site
Exceptions are managed across each of the processes within the network including:
- During Out For Delivery where OS&D (Over Shorts and Damaged) can be noted
- During Delivery where extra services, failures and damage can be recorded.
The above configuration of events and processes just one example configuration of Tempo.